How It Works — Inventory Group

How It Works

Booking a property inventory shouldn't be complicated. Here's exactly what happens from the moment you book to the moment your report lands in your inbox.

Without a proper inventory report, it's hard to prove what condition a property was in when a dispute arises over the deposit.

A professional inventory gives you a clear record of your property's condition, helping protect you from unfair claims and unexpected costs.

A solid inventory helps you:

  • Provide evidence if there's a deposit dispute
  • Document the condition of fixtures, fittings and contents
  • Keep things transparent between you and your tenant
  • Protect the long-term value of your property
2. The team visits the property.
4. Report delivered within 48-72 hours.

Every Report Includes

  • Room-by-room written descriptions
  • High-quality, dated photographs
  • Meter readings and smoke/CO alarm checks
  • Clear, consistent formatting throughout
  • Digital signature for tenant confirmation
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Inspector and tenant reviewing a kitchen during a property inventory check

Frequently Asked Questions

A few common questions about how our service works.

What is an inventory report?

An inventory report is a detailed, impartial document that records the condition and contents of a rental property at the start of a tenancy. It includes written descriptions, high-quality photos, meter readings, and checks like smoke/CO alarms.

Why do I need a professional inventory?

A professional inventory protects both landlords and tenants. It provides evidence in case of deposit disputes and ensures clarity on the property's condition at check-in and check-out.

How much does an inventory cost?

Prices start from £120 and vary depending on the size of the property and whether it's furnished or unfurnished. Please see our Pricing page or contact us for a tailored quote.

What's included in a check-in or check-out?

Our check-in includes key handover, meter readings, safety checks, and tenant signatures. Check-out involves assessing changes or damage, updating the original inventory, and providing a detailed comparison report.

How quickly will I receive the report?

We aim to deliver all reports within 48–72 hours of the visit — often sooner.

What is a mid-term or interim inspection?

A mid-term inspection is a routine property check during the tenancy (usually after 3–6 months) to ensure the property is being looked after. It includes photos and a short summary of condition.

Who receives the report?

Reports are sent to the instructing party (landlord or agent) and can also be shared with tenants upon request.

Do you cover furnished and unfurnished properties?

Yes — we provide services for both furnished and unfurnished properties, with pricing adjusted accordingly.

Can tenants be present during inspections?

Yes, tenants are welcome to be present during check-ins, check-outs, and mid-terms, though it's not essential. We always aim to give appropriate notice.

How do I book a service?

You can book online via our Booking page, email us at [email protected], or call us directly.

Ready to book?

Get a clear, professional inventory report sorted in a few clicks.

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Turnaround times may vary slightly for larger HMOs, multi-unit buildings or heavily furnished properties.

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